I was recently on an airplane sitting next to somebody reading something similar to the above title. There are loads and loads of books written about leading. The interesting thing is how few books are written about "following." And yet following is something that almost all of us have to do.

In healthcare, following is not always easy. We certainly have a chain of command and a physician who makes the final decision about patient care. At the same time, we have an obligation to our patients to speak up if we see something concerning regarding patient safety. The physician expects this which in turn allows him or her to deliver high quality, safe care. Expect to hear more about this concept as LifeWings training is on-going at CRMC in the surgical area. Our goal is to expand this training to all of our facilities in multiple other service areas. One of the mantras of this program is, "See it, say it, fix it." Perhaps this is a good place to start as we think about following.

Who knows – maybe Atilla’s followers had a similar mantra.